Sector
#03

CAFES + DELIS

From sausage baps to gourmet wraps, keep your customers coming back


 

Independent cafés, sandwich bars and delis have a special place on our high streets. Their sheer individuality, and sometimes quirkiness, sets them apart from the large coffee and eatery chains. But, to ensure ongoing success, they must cater to customer demand by providing a carefully considered food officering, twinned with a well thought through coffee and beverage menu.

Our specialist input will ensure you have the equipment and facilities you need to innovate your business and help secure your position as a favourite, go-to destination.

Open all hours

With often long opening hours, cafés, delis and sandwich shops will inevitably experience surges in customer footfall, typically around breakfast and lunchtime. And, because these customers are usually on a tight timeline, they are unlikely to want to wait.

So, to make sure you’re able to cope with demand, a well thought through kitchen that provides all the equipment you need close to hand, will enable you to sail effortlessly through hectic periods. It really will make a big difference -both to you and your customers.

CUSTOMERS ARE LOOKING FOR A FAST AND EFFICIENT SERVICE
A SUCCINCT, AND DIVERSE, FOOD MENU WILL ATTRACT MORE VISITORS
WITH THE RIGHT CHOICES YOUR FOOD CAN BOOST YOUR PROFITS
YOU’LL NEED A SMOOTH WORKFLOW BETWEEN THE KITCHEN AND COUNTER

Maximising
off peak

There is sometimes a lull in business outside of the usual meal times but, by targeting and incentivising different customers, these periods too can become very profitable. Something as simple as offering a variety of freshly made cakes and pastries can attract a whole new group of people to visit. And, if you have the space (and patience), hosting children’s birthday parties can fill any other quiet periods. We can provide you with everything you need to make this viable.

TIME SPENT ON DESIGN AND PLANNING IS TIME SAVED IN ORDER FULFILMENT

No space?
No problem

Because they often operate from compact premises, space for food storage, preparation, cooking and display equipment can seem like an insurmountable problem for café, deli and sandwich shop owners but, luckily, it’s not a problem to us. Of course, the main customer focus is on front of house, but we know that with some clever design input, we can give you a behind-the-scenes area that runs like clockwork and a serving area that works like a dream.

A design that delivers

So, how do we help you to move from working within a congested preparation, cooking and service area, offering little opportunity to explore all the new ideas you might have, to a streamlined, all singing and dancing layout, capable of producing everything you want? Our vast experience across all sectors of the foodservice industry has equipped us with solutions for just about every challenge and every budget. And our design will make sure that every inch of available space is maximised.

WE’LL HELP YOU REALISE YOUR FULL POTENTIAL. PREPARE TO BE AMAZED!

Behind the scenes

We have the capability and experience to make your operation special with all the storage, refrigeration and cooking equipment you need to function effectively, while allowing staff to move freely.

Our clever kitchen designs have solved problems across all shapes and sizes of premises, including some that are implausibly small, yet we’ve always found a way – and we can’t wait to see what we can do for you.

QUADRANT

A carefully thought through coffee and beverage menu is, of course, high up on the list of customer wants. However, just as important, and arguably more lucrative, is the food on offer.
Even a limited menu of pastries, sandwiches and salads will be worthwhile but, by going a little further and serving hot breakfasts and a main meal or two, your popularity will be cemented!

What’s on the menu?

You don’t have to be overly ambitious in the options you offer – but you do have to design your menu around your customer base. So, if lunch is your most lucrative time, it might be worth offering a daily special. Changing up your food offering regularly helps to keep customers returning.

Quick on the draw

Not every customer will be in a hurry but there are a lot who will be – especially through the busy breakfast and lunchtime periods when time restrictions mean people expect to grab and go. To be able to provide the super-efficient and slick service they’re looking for, you’ll need the appropriate resources and we can help.

A smooth operator

Regardless of spatial limitations, the synchronised flow between back of house (even if it is just a glorified cupboard) and front of house is crucial in creating a polished and streamlined service. And, of course, the order created by having a place for everything – and everything in its place is especially meaningful to this type of operation.

We’ve got your back

Clever design is inspirational and, when applied properly, opens up new possibilities that boost efficiency and productivity. It’s what we do best and, using our skills, we’ve achieved great things across all sectors of the industry and within spaces that range from the largest to the smallest. We’d love to show you what we can do for you.

LACK OF SPACE IS ONLY A PROBLEM WHEN THERE ARE NO SOLUTIONS.
WE HAVE THOSE SOLUTIONS

Front and Centre

Of course, your customers will only be presented with your front of house operation and here we can create a layout that includes all the equipment you’ll need for a super-efficient and speedy service. Depending on how your particular operation functions, and whether it’s self-service or over-counter service, we can include hot and cold display cabinets, meat slicers, panini griddles, blenders, microwaves and whatever else you need to create a vibrant focal point that engages your customers as soon as they step inside.

OUR PROCESS

Whether you’re in the process of acquiring a café, sandwich bar or deli, or whether you’re already running one that needs some improvement, we can provide all the help you need to establish a back of house and/or front of house design that provide a perfect workflow.

STARTING
POINT

Our first step is to visit you for an informal chat, find out more about your business and what you would like to achieve. We’ll check out the available space and incoming services and take a few measurements to feed back to our design team.

YOUR
THOUGHTS

We believe that a large part of our success is down to listening carefully to clients and engaging with their vision. We’ll work together to turn your goals into a well-planned reality.

SHARED
VISION

We’ll create both kitchen and front of house designs that combine your ideas with ours, resulting in a logical and well-planned blueprint that will work for you on every level.

SMOOTH
OPERATION

To avoid unnecessary downtime, we’ll work to a carefully planned timeline for your installation. And, of course, we’ll work closely with your chosen contractors.

PRACTICAL
DETAILS

Of course, we’ll provide technical drawings for your contractors, detailing all electrical, gas, water and drainage services required.

FRESH
START

The end result will see your rejuvenated café, sandwich bar or deli with everything it needs to enable it to operate at maximum efficiency.

ONGOING
SUPPORT

And, finally, for peace of mind, long after the work has been done and you’re busy cooking for your contented customers, remember that we’ll always be available should you ever need us.

How can we help you?

Whether you’re in the earliest stages of planning or you have a site that’s ready to go, it’s never too early to involve us. We can advise and assist you at every stage so let’s start aa the conversation today.

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ADVICE Your Nelson journey starts with a conversation and establishing a clear and defined brief aligned to your vision.
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DESIGN Having effectively interpreted your needs we go on to produce a design and workflow that will optimise your operation.
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INSTALLATION There are many practical stages between signing-off a design to a fully commissioned kitchen and we’ll work with you at every step.
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SUPPORT Following a successful installation, we’ll always be on hand to provide the help and support you might need to keep you cooking.